Frequently Asked Questions
Everything you need to know about your Mavs Shop experience.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for those who need their gear faster.
Are the jerseys and apparel officially licensed?
Yes, all products sold on Mavs Shop are 100% officially licensed merchandise, ensuring the highest quality and authentic team designs.
What is your return policy for sports gear?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that customized jerseys are final sale.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to fans worldwide. International delivery times vary by location and typically range from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout.